Technical support for Reckon products comes in various formats.

Knowledge Browser - Support Article

Our Knowledge browser has a vast amount of technical articles dealing with all known issues for our products. This is available to all our customers 24x7. In most cases, you will find the solution to your problem here. If you do not find the solution in the KB, it could be an issue that our expert Technical Support Team would be able to help you with. You can call our Technical Support Team on 1902 223 101, Mon-Fri from 9am-5pm (AEST) and Sat-Sun from 9am-4pm (AEST). The service will be charged per minute at $4.90 (inc. GST).

Reckon Accredited Professional Partners

Reckon Accredited Professional Partners are Reckon product specialists in your local area. They are the software experts we recommend you consult to satisfy the specific needs of your business. Accredited Partners provide installation, training, bookkeeping and accounting support for QuickBooks, Quicken and other Reckon products. Each expert can analyse your needs and requirements as well as provide ongoing Reckon software support and training to promote your business growth. We recommend using an Accredited Partner to ensure your Reckon software is set up to maximise the success of your business. To locate Accredited Partners in your area  click here or call 1300 655 975.

Reckon Advantage

Reckon Advantage The Reckon Advantage Membership Program has been designed to automatically provide you with all the latest updates; save you time and provide you with what you need to make running your business so much easier. Free Upgrades Upon joining we register you as a member and automatically send you upgrades as they become available throughout the year, there's no need to contact us, the program is simply mailed out to you. Free Technical Support As a member you also have the benefit of unlimited technical support at extended hours - for the support you need when you need it!

Telephone

Telephone support Technical telephone support is available: Mon - Fri: 9am -5pm (AEST) Sat - Sun: 9am - 4pm (AEST) Phone: 1902 223 101. The service is charged at $4.90 (inc. GST) per minute. The charge will not commence until you are connected to a Technical Support Representative.